” Server Not Responding “
You need to fix this problem before order since we do not accept complaint / refund request about this specific error.
However we do have some tips to get rid of this error:
1 – Make sure you use the original Stock ROM from T-Mobile since it will not work if you flash your phone with any custom Firmware from T-Mobile, CyanogenMod, or even an Unbranded ROM.
2 – However make sure you’re using the latest version of T-Mobile Firmware for your Cell Phone.
3 – Finally (after upgrade) perform a Hard Reset on your Cell Phone (you’ll find Hard Reset method on: http://www.hardreset.info or check on YouTube).
4 – Turn off 3G/LTE and force the use of a local WiFi Hot spot.
5 – Make sure you use home WiFi (and not a public/company WiFi since they might use firewall, vpn, etc… that will trouble communication)
If none of these recommendations work for you, then ” Contact Us”.
If you find a way to fix this problem with another method, please let us now so we can help better our community.
Device Unlock is an Android app that allows you to request and apply a T-Mobile*mobile device unlock.*directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.
Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the T-Mobile*Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days. To*officially unlock your T-Mobile Cell Phone using the Device Unlock App.